I bought a product from Watsons. However, the product arrived broken. I called customer service and requested a replacement. However, they said that they could not exchange the product for online orders and that it should be returned. They are the ones who sent the product incorrectly and did not protect it adequately, but I am the one who is the victim here. Why do I have to return a product that I bought on sale due to my own mistakes, why do I exchange it, why am I the victim? I will continue to seek my rights. Such a poor quality service approach for such a company is really a very bad prestige.
I'm absolutely infuriated with Watsons' consumer products! They sent me a faulty item that's clearly defective, and on top of that, instead of delivering the two items I ordered, they messed up and sent the wrong product! As if that's not enough, their customer service team is a total disaster when ...
I placed an order, and to my surprise, the incorrect products were delivered. The invoice for the items I bought was correct, but the products I received were completely different. When I contacted Watsons about the problem, they advised me to return the items. I suggested that they arrange for a co...
Despite my warning, I was victimized by the brand again. My order from Watsons a few weeks ago arrived in pieces. When the same product was back in stock, I ordered three more, but due to the brand's ongoing careless and ridiculous packaging, the products arrived in pieces, despite my efforts to war...
I can't believe what Watsons did to my online order, which was for items that were on sale. They made a return without telling me or asking my permission. When I tried to put the same things in a new basket, the prices suddenly went up. Worse still, no money was put back into my account. They starte...
I'm facing a concerning issue with Watsons regarding my package. They seem to be returning my ordered items, assuming I'm not at home. I suspect that some of the products might have been damaged or tampered with during this process. It's impossible for me not to be home, but they haven't made any ef...
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