On November 11, I got two sets of shampoo at a discount. A message said they'd be at the store in one month, on November 9. I went there and couldn't find the goods. They said they were on their way in another message. I went back and forth to the store two or three times during this time because I was confused by all the different messages. I made a complaint on Sikayetvar after about a month. They called and said they had processed a ₺100 refund and suggested that a ₺100 voucher be sent out. I keep telling them I want the products, but they say there's no way to get them. I paid about ₺120 for those two things back then, but now I can't get them for less than ₺500. They won't even use the ₺100 coupon, which they should have done from the start. Send the goods or give a voucher based on the present value. If not, I'll have to go to the Consumer Arbitration Board. I hope that the problem is solved quickly.
On July 9th, I shopped at the Watsons store in Malatya Park Shopping Mall and was given a ₺200 discount code valid online. Also on July 9th, I used this code to create two Elidor shampoo Click and Collect lists online. On the morning of July 10th, I received an email saying, "Your products are ready...
I asked for a sulfate-free shampoo after getting a keratin treatment straightened at your Kayseri Forum location. I highlighted its necessity, and you...
Hello, on November 9, 2023, I took advantage of Watsons' exclusive one-day campaign, purchasing three skincare serums for a total of 150 TL online. I promptly made the payment. However, today, I was shocked to receive a message stating that my approved order was canceled at 8:32 PM. I put significan...
I placed an order on the Watsons mobile application on September 21st. Later, I decided to return the order, and I handed it back when the shipment arrived at my address. I didn't open the package or anything; the courier acknowledged it was okay. However, when checking the shipment movements on the...
This isn't the first problem I've had with Watsons, it probably won't be the last, I had shampoo spilled into my surprise box before, my eyeshadow palette, packaging, everything was ruined, only 125 TL limited 25 TL coupon was given this time, my order was canceled without a call without any indicat...
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