The procedures specified in the invoice were carried out in your Bodrum service on 02.10.2024. The turbo hose came off with a popping sound 82 km before Afyon in the direction of Bodrum, Ankara. It was towed to a private service in Afyon with a tow truck. It was understood that the hose clamp was left loose. I asked for the other screws and clamps to be checked, none of the screws there were tightened. Let's say one of them was absent-mindedness, but it seemed like it was intentional to leave all the other screws loose. I wanted to inform you of the seriousness of the situation. The pictures regarding this were sent to the person in charge of your Bodrum service, Mr. S***. I would like to inform you that I will also forward the issue to Volvo officials. I would also like to warn people who trust your service from now on. Best regards.
On October 17, 2024, I opened case number 03695873 with Volvo Customer Service regarding a critical issue with my 2019 Volvo V40. Despite nearly two months passing, my case remains unresolved. I’ve contacted Volvo Turkey Customer Service multiple times, but no follow-up has been provided. The issue...
My motorcycle's engine began acting strangely on August 20, 2023, while I was riding through the city. The engine noise changed as the speed decreased and the oil lamp flickered. I pulled over, summoned a tow truck, and called the service center. Suleyman Kal**** is the owner of Motor Ticaret Kenan ...
About a month ago, the turbo of my BMW 3 Series with license plate number 34 ANA 942 malfunctioned. However, the turbo had already been replaced in October 2023 at the Samandıra authorized service center. Since the failure occurred before two years had passed, I contacted Borusan and was informed th...
My March 2021 model year Skoda Superb suddenly stopped working while I was driving it. My car's water cooling pump was malfunctioning, so I took it to Dogus Oto Esenyurt for repairs. The water pump failed, and the problem wasn't covered by the warranty because, as they discovered when they checked t...
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