CFMOTO 650nk Breakdown and Service Frustration
My motorcycle's engine began acting strangely on August 20, 2023, while I was riding through the city. The engine noise changed as the speed decreased and the oil lamp flickered. I pulled over, summoned a tow truck, and called the service center. Suleyman Kal**** is the owner of Motor Ticaret Kenan Evren San. Sit. 1241/3 Yunusemre Merkez/Manisa. The service center informed me that they couldn't accommodate my motorcycle right away and that I should call back in 2-3 days. Despite my daily efforts, I was unable to contact anyone at the service center. Worse, your call center has been unresponsive as well. Frustration grows as I can't find another service center in Manisa. I had the motorcycle towed home, and the oil level was normal. I request immediate assistance from your end, or I will be forced to take legal action based on the registered information. Please prioritize my concerns and respond as soon as possible.
Dear Customer, First of all, we would like to thank you for your interest in our company. Our Call Center will contact you regarding your application. Your record has been created in the system with the number LyO15g3_O4. We kindly request that you convey any information, suggestions, opinions, and solution requests regarding our products and services to us primarily through our channel. Additionally, for all your applications, our Call Center at Uğur Motorlu Araçlar A.Ş., is at your service during business hours (Weekdays 08:00 - 17:30). We present this information for your attention and wish you healthy and happy days.
