Vivense Does Not Send Products And Does Not Refund Money
I ordered an armchair and a TV unit from the company. They gave the delivery date as 19.07.2024. The armchair arrived at the beginning of August, but the TV unit did not arrive. I said okay, cancel and refund my money. The store said that they had made a request to the center for this, and that they would call me to get bank information. 3 weeks have passed and no one has called. In the meantime, I contacted the store 2 more times and they said that I had to wait. I have never seen a company that is so frivolous and doesn't care about customer satisfaction at all. When I went to the store, I saw others suffering like me, everyone is suffering from the same situation. Definitely don't think about Vivense, don't even enter the store. If you have a problem, you cannot find anyone to contact you. It seems like there is no such company. I definitely recommend you stay away.
Hello, The issues you reported have been resolved and your satisfaction has been ensured. Due to the importance we place on customer satisfaction, feedback from our valued customers is very important to us. For any questions, suggestions, or opinions about Vivense, you can reach us through the contact information below. Thank you for your understanding, and we wish you a good day. Best regards, Solution Center
