I ordered an armchair and a TV unit from the company. They gave the delivery date as 19.07.2024. The armchair arrived at the beginning of August, but the TV unit did not arrive. I said okay, cancel and refund my money. The store said that they had made a request to the center for this, and that they would call me to get bank information. 3 weeks have passed and no one has called. In the meantime, I contacted the store 2 more times and they said that I had to wait. I have never seen a company that is so frivolous and doesn't care about customer satisfaction at all. When I went to the store, I saw others suffering like me, everyone is suffering from the same situation. Definitely don't think about Vivense, don't even enter the store. If you have a problem, you cannot find anyone to contact you. It seems like there is no such company. I definitely recommend you stay away.
Vivense is a company that should be avoided at all costs. I bought a coffee table on 03.12.23, and my order number is 043306662634. I was given a delivery date that was 40 days away, but I didn't mind since I wasn't in a rush. On the 39th day, I went to the showroom to check on my order, and they no...
We ordered 3-seater sofas and 1 armchair from Vivense Bornova store on June 9, 2024, with a fast delivery campaign, with the order number "9bea07001237". It was promised that they had a ready-made 3-seater sofa product and that it would be delivered within 6 days and would be delivered on June 17 at...
On November 6, 2023, I bought four chairs from the Vivense Kozyata booth. The original delivery date of November 21st through November 28th was pushed back by one week. I had a similar problem with a Vivense order my sister placed last year, and I told the responsible person at the showroom about it...
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