I bought the Vestel Fresh Filter Coffee Machine on August 24, 2021. You can find it at this link: https://www.vestel.com.tr/vestel-taze-filtre-kahvemakinesi-p-342. During the time the warranty was still valid, it had to be taken to the service center on three separate occasions. One time was for a replacement, and the other two times were for repairs. Just two months after the warranty ran out, it went back to the service center for repairs again because it was still not taking in enough water. This is the fifth time the same problem has happened. This situation shows that there might be a problem with how the product was made. I want either a product without this defect or a refund for the amount it currently sells for. If I don't get either, I will take the issue to the Consumer Arbitration Board.
I purchased the Vestel Sade 5915 Turkish coffee machine about 15 months ago, and since day one, I’ve been experiencing a water leakage issue from the base of the product. I previously sent it to the authorized service center, but it was returned to me with the claim that “there’s no issue.” However,...
The Vestel refrigerator I bought in February 2023 broke down in June this year. We immediately called the technical service, and they came four times. The last time, a warranty replacement report was filed on July 21st, and it was sent to headquarters. Headquarters told us it arrived on July 24th an...
I bought a Vestel fridge on 02.09.2023, and ever since, I've been dealing with a constant problem of condensation in the vegetable drawer. Half of the fruits and veggies I keep there end up going bad way too soon. I’ve had service technicians come out five times at different times, but they haven’t ...
I bought a Vestel inverter air conditioner in 2020, and since the day I purchased it, it has constantly leaked water both from the unit and the drainage pipe, as if dripping from a faucet. From the very beginning of the problem, I contacted Vestel authorized service many times; parts were replaced 3...
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