1
İbrahim is completely dissatisfied with the result

VD Casino Failed to Credit My Deposit and Then Blocked My Account

profile
İbrahim
December 11, 2025 3:43 pm
199

On December 11, 2025, at around 12:05 a.m., I deposited approximately $26 into my VD Casino account using the FAST transfer method from my Akbank account. Although the transaction was completed successfully on my bank side, the amount was never credited to my casino balance.

After noticing this issue, I contacted the site’s live support. Despite clearly explaining my problem, the support agent using the name “f**” sent me messages containing insults and profanity, saying things like “we scammed you, you’re not getting your money,” and then blocked my account. Experiencing both a missing deposit and such disrespectful and abusive behavior has caused me serious distress.

I demand that the $26 I deposited be refunded to me immediately. Otherwise, I will file a formal complaint with the relevant authorities, including reporting the IBAN holder to whom I sent the money and submitting all related transaction details.

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

VD Casino Took My $123 Deposit and Blocked Me After I Asked for Help

profile
December 10, 2025 1:03 pm
192

VD Casino Took $650 in Deposits and Never Activated My Account

profile
December 11, 2025 1:30 pm
197

Vd Casino Customer Support Ignored My Refund Request After Deposit Error

profile
Mustafa
October 13, 2025 3:53 pm
234

VD Casino Deposit ₺2300 Not Credited No Customer Service Response

profile
September 01, 2025 11:06 pm
243

VD Casino Did Not Credit My $10 Deposit and Asked for More Money

profile
December 12, 2025 1:04 am
193
Report a Similar Issue