On September 1, 2025, I deposited ₺2300 into my VD Casino account via bank transfer, using the username B3. This transaction was made under the terms of a promotional campaign. However, the money never appeared in my account balance.
I immediately contacted customer service to report the issue, but I have not received any response. This is the first time I have experienced such a problem, and it is unacceptable that such a large amount can simply go missing without any explanation.
I am demanding that the ₺2300 deposit be credited to my account without further delay, or, if that is not possible, that a full refund be issued to me immediately. Casino platforms must ensure transparency and reliable customer support—ignoring users after taking their money is unacceptable.
On 01/09/2025, I deposited ₺2,300 into my VD Casino account via bank transfer using the username "Bazarc***" and this transaction was made as part of a campaign. However, the money was never credited to my account, and when I contacted customer support about the issue, I did not receive any response...
On September 1, 2025, I made two deposits on the VD Casino mobile site using the fast transfer method: ₺1000 at 00:41 and ₺2000 at 12:18, totaling ₺3000. Unfortunately, I later realized that the minimum deposit amount was ₺3000 in a single transaction, and since I sent the amounts separately, neithe...
On October 13, 2025, while transferring money to my account in the live casino section of Vd Casino, I accidentally made an incorrect transaction. I immediately contacted customer service to report the issue. They told me to complete the remaining balance, which I did by depositing the missing amoun...
On September 14, 2025, I deposited ₺3,000 into my 1xBet account in advance to place a bet on an upcoming match. However, the money was never credited to my account. Despite completing the payment correctly, 1xBet failed to transfer the funds, which left me unable to place my bets and caused unnecess...
On May 17, 2025, at 14:57, I deposited ₺3,440 into my 1xBet account. The money never showed up in my balance. I was told it would be transferred shortly, but nothing happened. Then, on May 19, 2025, at 01:25, I deposited an additional ₺3,200—and again, the funds did not appear in my account. When I...