I purchased a product from Utopian Store and wanted to return it for a refund. When I went to the store, they refused to give my money back, insisting they could only issue a store voucher instead. However, after returning home, I checked their official website and clearly saw they do provide moneta...
I made a significant purchase at Utopian Gordion in July, but returned just one dress to the Utopian Next Level store two days later. The staff assured me that my refund would be credited in installments since I'd paid in installments. Months have passed, yet not a single installment has been refund...
I purchased a dress from the Utopian store, and I'm extremely frustrated by their unacceptable response to their own manufacturing mistake. The dress has obvious stitching defects, clearly a production error, yet they refuse to let me return it via free (prepaid) shipping. They actually had the nerv...
I'm incredibly disappointed and frustrated with Utopian Store! I bought a dress from them, but it had fitting issues, so the store offered to have their tailor fix it. After 10 days of waiting, they told me they couldn't even find suitable elastic! I requested a refund, and shockingly, they asked fo...
My spouse bought me a Utopian beaded sweatshirt as a gift, and it was advertised as “never sheds”—but that couldn’t be further from the truth. As soon as I took it out of the package, the beads started falling off. I put it on for less than five minutes, and the fabric already left stains on my clo...
I purchased three items from the Utopian Next Level store and returned one of them. It has been over a month, and I still haven’t received my refund! I contacted the store, and they told me they would check with accounting and call me back. But no one ever called, and I’m being completely ignored. T...
I purchased a product from Utopian Store, but it was completely unusable because it shed excessively. When I reached out for a return or exchange, they outright refused, claiming they don’t accept returns—even for a faulty item! Instead of standing behind their products, they offered zero support. O...
I bought a Utopian Triko knitwear set (top and bottom) for ₺3000, expecting premium quality. To my shock, the fabric started pilling after just one wear. Before purchasing, I specifically asked the salesperson if this product would have any durability issues. They confidently told me there would be ...