Pirelli P Zero Tire Tore Apart on the Highway on My Tesla Model Y Performance

I took delivery of my brand-new Tesla Model Y Performance in December 2025, and it came with factory-installed Pirelli P Zero tires. In the first week of October 2026, with the car at about 18,500 km, a piece about 20 cm long tore off the center tread of the right rear tire with a loud bang while I was driving on the highway. At high speed, this created an extremely dangerous situation that directly threatened my safety, and by sheer luck it didn’t cause an accident. A tire that is only 11 months old and still within the two-year legal liability period should not fall apart during normal driving, which clearly shows the product doesn’t have the safety characteristics it is objectively supposed to have. For this reason, I believe the tire is a defective product under Article 8 of Turkey’s Consumer Protection Law No. 6502. I have photos of the incident and of the torn tire. After the incident, I contacted Pirelli Türkiye’s official channels by written message and called customer service at 444 7 710 to create a record. Even so, I have received no response. I also reached out to the Pirelli authorized dealer D**** Y***** in Antalya, where I was told, “The company only lets me make sales, and I can’t do anything.” When I asked whether replacing just one tire could pose a risk because the car is all-wheel drive (AWD), I was told, “Nobody will give you four tires, and I’m a tire guy, so I’ll just put one on.” Addressing Tesla and Pirelli Türkiye, I’m asking that you take this safety problem with the Pirelli P Zero tire on my 2025 Tesla Model Y Performance seriously. I want the tire sent to Pirelli for a factory inspection and, for the duration of the inspection, replacement tires at least for the rear axle pair, or else reimbursement of my transportation and car rental costs during that time. I also expect the factory inspection report to be sent to me in writing, the defective tire to be replaced with a defect-free equivalent, and, because the car is AWD, the other tires to be replaced with the same brand and model after their tread depth is measured. Finally, I’m requesting that Tesla and Pirelli complete this entire process transparently and in the consumer’s favor, in line with the relevant legislation, within a maximum of 30 business days.