Uber Charged My Account for Rides I Never Took in Amsterdam

31

Dear Uber Support Team, I have been using your taxi-hailing service through Uber for a long time without any issues. However, I recently noticed that significant charges have been made on my account from international locations—particularly cities like Amsterdam—without my authorization. This may be due to a security breach, such as my card being stolen or duplicated. However, as I am not fully familiar with how your system operates, I am unable to determine what exactly went wrong. Regarding this issue, I kindly request: A detailed investigation into these unauthorized transactions on my two accounts, Necessary security measures to be taken to ensure the protection of my account, A refund for any incorrect charges and a detailed explanation regarding the situation. I would appreciate your urgent assistance in resolving this matter and ensuring the security of my account. Thank you in advance for your help and support. Best regards,

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