Credit Card Charged $59 for Uber I Never Used

Songül
Uber
4

On June 10, at around 2:44 PM, an unauthorized charge of approximately $59 was made to my credit card through what appeared to be an Uber transaction. I have never downloaded the Uber app, never created an Uber account, and have never used their service even once.
As soon as I noticed the charge, I contacted Garanti Bank. My card was placed under protection, my account was temporarily suspended, and I was told the investigation would take approximately 20 days. In the meantime, I am unable to use my card and am suffering real harm because of an app I have never touched.
Regarding this unauthorized charge made in Uber's name, I am requesting an immediate refund of the fraudulent transaction and ask that Uber identify and investigate any fake or unauthorized accounts that may be linked to this charge.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Uber charged me without authorization, how can I dispute the charge?

40 Complaint

Uber withdrew money from my credit card without my knowledge, how can I resolve it?

19 Complaint

Similar Complaints

Uber Support Not Responding After Unauthorized Card Charges

Burcu
Uber
45

On December 16, even though I did not take any Uber trips, my Garanti Bank card registered in the Uber app received thre...

I Face Unauthorized Charges From Uber Taxi Despite Not Using The Service

Serkan
Uber
28

I am experiencing a serious issue with Uber Taxi regarding unauthorized charges. I do not recall how my bank card was li...

I Did Not Subscribe but HBO Max Charged Me $9

Gülhan
HBO Max

On March 25, 2026, I noticed that a charge of $9 was made to my Garanti Bank credit/debit card under the name HBO Max wi...

I Face Unauthorized Uber Charge on My Bank Card

Dilan
Uber
2

On April 9, 2026, I noticed that a charge of $8 was made from my card—linked to my Uber account—without my knowledge or ...