Uber Double Charge Issue in Adana, Extra Fees Taken From Card

Pinar
Pinar
Uber
September 25, 2025 6:28 PM33

On September 25, 2025, during my Uber ride in Adana from Erkan Çukurova College to Adana Bilsem, two separate charges were taken from my credit card: one for ₺121 and another for ₺32. I have experienced a similar issue before, which means this has now happened to me twice. In the Uber app and customer support, I could not find any explanation for these charges, and I have not yet been able to contact them.

I want to know why these two separate charges were made and, if necessary, request a refund for the extra amount taken. I expect proper clarification and a quick resolution to this problem.

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