I downloaded Uber and tried to request a ride, but no car ever arrived. However, my card was still charged ₺208. I want to know why this amount was taken when no service was provided. Are you charging just to download the app? I didn’t understand the app and will be contacting the relevant authorities. Please refund the money taken from my account immediately.
On September 24, 2025, I requested a car through the Uber app in Çiğli, Izmir. After waiting a long time with no cars av...ailable, I had to cancel my request. However, despite canceling and not getting a ride, ₺100 was charged to my card. I also did not receive any warning in the app about a possible
I called an Uber as a passenger and selected cash payment. The car arrived, and I reached my destination. The fare was 4...4 ₺. I gave the driver 50 ₺, but he said he didn't have change. I then suggested paying through the app, which he agreed to. I gave him the 50 ₺, but the driver entered only 5 ₺ as
On September 22, 2025, at 11:23 PM, two separate charges of ₺233 and ₺5.80 were made from my Uber account without my kno...wledge, totaling ₺238.80. At that date and time, I definitely did not take any ride. My account is solely mine and has never been shared with anyone else. Since noticing the issue
On September 18, 2025, around 7:00 PM, I requested a taxi through the Uber app using my bank card. The taxi drove right ...past me without stopping and continued on its way. I called the driver twice, but my calls were declined, and I couldn’t reach him. Less than ten minutes later, ₺400 was charged to
Today, I took an Uber Taxi ride from Pendik Marmara Training and Research Hospital to Tuzla Eflani Street. The driver, n...amed T****, was driving a vehicle with the license plate 34 *** 79. At the end of the trip, the driver requested ₺580, which I paid in cash. However, after leaving the car, I notic
