I made my cash payment for my Uber trip on May 6, 2024. But the fraudulent Uber driver took cash and made a transaction to debit the card. Since my card is closed for international transactions, the withdrawal could not be made. I opened my card for international transactions on June 29, 2024, and Uber immediately deducted the relevant amount. When I contacted Uber, they said we couldn't help because it had been too long. They don't even care that they have scam drivers, they never protect their customers. We pay extra money and use Uber so that we can travel properly, but we still suffer. I will never use Uber again, nor will I let anyone around me use it. Do not use this company that does not stand by its customers. Go use a taxi, which has a much better system. At least they don't make you pay the same amount twice.
I called an Uber taxi using the app on April 1st, 2023 at 4:18 PM and paid with my card. However, when I got out of the taxi, the driver demanded payment once more. When I checked my online banking, I realized that I had been charged twice, and I am very disappointed with Uber's poor service. As a c...
On September 18, 2025, around 7:00 PM, I requested a taxi through the Uber app using my bank card. The taxi drove right past me without stopping and continued on its way. I called the driver twice, but my calls were declined, and I couldn’t reach him. Less than ten minutes later, ₺400 was charged to...
On September 26, 2025, around 2:30 PM, I arranged an Uber Taxi ride in Istanbul for my parents. At the end of the trip, although the taximeter fare was ₺885, the driver charged my parents ₺926 through a POS device with their credit card. Since they were not familiar with the system, they followed th...
On March 29, 2025, I took a ride with Uber and used a valid promotion that clearly reduced my fare to ₺267. However, the driver charged me ₺520 in cash—nearly double the amount shown in the app. This is not the first time I’ve encountered pricing inconsistencies with Uber, but this time it’s unaccep...
I've been charged twice for the same Uber ride, and it's been impossible to get in touch with someone to fix this problem. I chose to pay with my card via the app, but the driver informed me there was a system issue and suggested I pay contactless instead. To prevent any complications, I also opted ...
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