Red Wings Took My Payment but Never Issued My Ticket

I purchased a ticket from Red Wings Airlines for the flight from Tbilisi to Moscow on 26 July at 12:45 (flight WZ560, class Z) under the name Irina B***. The payment went through successfully and I have a booking confirmation with PNR code 1253510346663, but neither on the airline’s website nor in their system can any actual ticket or ticket number be found. When I try to retrieve my reservation and ask for the ticket number, the system or representatives say that no ticket is found, even though the payment has been successfully processed. My flight is in one day, so this situation is causing serious stress and uncertainty about whether I will be able to travel. I kindly request that my ticket be properly issued without any additional cost and that my valid ticket number be sent to me as soon as possible for the booking for the above-mentioned Red Wings Airlines flight.