On September 15, 2024, I purchased a ticket from Antalya to Istanbul. Due to an error on Turkish Airlines' website, the ticket was issued as if it was from İzmir Airport. I had to make a change and ended up paying over a thousand lira to change the ticket. I submitted feedback regarding this, but my refund has never been processed. I reported this issue again, but still no refund has been made. I don’t understand the reason for this; I am asking for my refund, but they simply refuse to process it. I believe this company is taking advantage of people with shady practices to increase their profits. I even asked to be blacklisted by them, but they refused to do that as well. I warn others who are buying tickets to be cautious, or you might end up paying extra fees too. Just so you're aware.
Turkish Airlines; On 03.10.2023, I informed the customer representative that I wanted to change my round-trip ticket from SANLIURFA-IZMIR to IZMIR-Ankara on 06-10-2023. They said there would be an additional charge, and I agreed to pay 580.00₺ with my credit card. Later, the customer representative ...
On April 15, 2024, I purchased a ticket for a flight from Uzbekistan to Mardin with a layover at Istanbul Airport. Although it was indicated that my luggage would be transferred from Istanbul to Mardin, Turkish Airlines failed to complete this process, and my luggage was not transferred to the Mardi...
On January 21, 2024, I mistakenly purchased a ticket for the Istanbul-Izmir flight from Istanbul Airport instead of Sabiha Gokcen at the same time. When I tried to change the ticket, I was informed that it was a non-changeable ticket and that no changes could be made, rendering my ticket unusable. A...
On April 10, 2024, I purchased a ticket from Turkish Airlines for the June 19 Trabzon to Istanbul flight. Upon payment, I realized I had mistakenly bought a ticket to Istanbul Airport instead of Sabiha Gokcen. I immediately contacted customer service within 10 minutes of purchase to cancel and reboo...
I purchased a Turkish Airlines flight ticket for 03/12/2023 at 14:20. However, due to health reasons, I need to cancel or suspend this flight. Despite there being 4 days left until the flight and according to Turkish Airlines' official website, there are still 1 day and 21 hours left before the c...
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