In October, I purchased a round-trip ticket from Turkish Airlines for a departure on May 18 and a return on May 26 at 12:35 PM from Vienna. I chose the ticket considering the meal and luggage weight allowances. I flew to Vienna with Turkish Airlines without any issues. However, on the return flight on May 26 at 12:35 PM, Turkish Airlines had changed the flight to Ajet. During the return flight with Ajet, I was asked to pay for the meal. I explained that I had already paid for it and would not pay again. The flight attendant, whose name starts with P****, stated that meals on Ajet are chargeable. They checked my ticket and acknowledged, 'You are right, you bought the ticket from Turkish Airlines, but the aircraft was changed.' I replied, 'This is not my problem, I will file a complaint.' The attendant shamelessly responded, 'Go ahead, sir, file a complaint.' I purchased my ticket from Turkish Airlines and paid for it. I am not the one who changed the aircraft. Even if you put me on another flight, you are obligated to provide the same service. I am filing a complaint against the flight attendant named P****, another male flight attendant whose name I did not get, and the Turkish Airlines management responsible for this issue. I request that appropriate action be taken against all personnel who caused me inconvenience.
Before the separation of Ajet and THY, I had purchased a round-trip ticket for the dates 05.04 - 14.05. Initially, I faced significant inconvenience due to an unexpected change in my flight time. This sudden change in flight time disrupted my pre-arranged plans and made my travel experience quite ch...
I purchased a round-trip ticket from Turkish Airlines for Vienna, scheduled for December 8-13. The night before the departure, six hours before the flight, I fell ill and had to go to the hospital, so I couldn't cancel my outbound flight. However, I still had my return flight. Two days later, I felt...
On August 4th, I purchased a ticket for the 17:45 flight from Sabiha Gokcen to Antalya. The ticket amount was deducted from my account. When I arrived at the airport, I was told that I had a reservation but no ticket. However, they still charged me for the ticket. Then, they found a seat on the same...
On November 4th, I contacted the Turkish Airlines call center to change my ticket. I requested a change for the flight on November 25th at 21:05 for each passenger on the ticket, keeping the same route. They informed me that there would be an additional payment of ₺901 per passenger. I accepted and ...
I purchased a ticket from Turkish Airlines and paid ₺150 for an additional 3 kg baggage allowance. My flight was canceled due to runway maintenance at the airport. I was informed by Turkish Airlines and learned that I had the right to change my flight. I changed my ticket to a different date via the...
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