On March 24, 2024, I purchased a ticket from Turkish Airlines for flight TK1528 and selected my seat number, arriving at the airport as planned. However, upon boarding, I was informed that there was no available seat for me, and I would not be able to join the flight.
This situation seriously inconvenienced me because I had an important business meeting on Monday, and this incident caused disruptions in my work. Additionally, I incurred extra expenses for accommodation and vehicle reservations in Istanbul, on top of the costs for this flight.
I chose Turkish Airlines to contribute to our country's economy and to receive reliable service. However, this experience has deeply saddened me.
Therefore, I request that my grievance be addressed and necessary measures be taken to prevent a similar situation from happening again. I also seek compensation for the damages incurred.
I kindly request that my complaint be evaluated with importance.
Dear Sir/Madam, I am Mustafa G****, and on January 2, 2024, I attempted to board Turkish Airlines flight TK2238, but the experience left me deeply disappointed. I followed the guidance provided by the customer representative, but this guidance resulted in my inability to board the plane. I believe...
On March 3, 2024, I was denied boarding on flight TK1331 at 08:30. Despite arriving at the airport 2 hours early and completing the check-in process 1.5 hours before departure, we were not allowed to board because the gate was closed, causing us significant distress. My 60-year-old mother, who has d...
I am writing this letter to express my extreme dissatisfaction and disappointment with the service I received during my recent attempt to travel with Turkish Airlines. On August 27, 2023, I had a confirmed reservation for flight TK1919 from Istanbul to Geneva. However, I was unexpectedly placed on a...
Dear Sir/Madam, I am M*** G***, and I am writing to express my deep disappointment regarding my attempt to board Turkish Airlines Flight TK2238 on 02.01.2024. Unfortunately, the experience I had has left me profoundly dissatisfied. I followed the guidance provided by the customer representative, ...
I mistakenly bought a ticket for Wednesday, December 25, 2024, when I meant to get one for Wednesday, December 18, 2024. I quickly recognised the error and reached out to Turkish Airlines to amend the date, eager for a swift solution. Unfortunately, I was unable to receive any help or support, despi...
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