A few months ago, I purchased a ticket to fly to Istanbul in August. However, I later decided to fly earlier. Before canceling my original ticket, I contacted Turkish Airlines and asked if my return ticket would be affected if I canceled my original departure ticket. They assured me that only my departure ticket would be canceled and that my return ticket would remain valid. Based on this information, I bought a new departure ticket and flew to Istanbul. When I tried to return to Germany, I was told that my return ticket was canceled because I did not use the original departure ticket. As a result, I had to buy a new return ticket, which I believe is unfair. I would like to get a refund for the amount I paid. Emriye d**.
Canceled Ticket Number: 2359240579287. New Ticket Number: 2352199691458. The person who assisted me was Mr. c** o**. Office number 4. I paid 412₺ for the new return ticket.
I called Turkish Airlines customer service to arrange my flight ticket from Istanbul to Sirnak on October 27, returning on November 2. I wanted to change the ticket to Mardin. During the process, the outbound flight was ₺700 and the return flight was ₺500. I asked customer service if I could cancel ...
I previously purchased flights from Turkish Airlines for the route Los Angeles - Istanbul - Sofia and Sofia - Istanbul - Los Angeles. Given that my plans often change due to work, I inquired in detail with customer service about whether I could cancel my return flights after completing my outbound f...
I bought a round-trip ticket from Turkish Airlines for a total of 39,638 TL. I chose a ticket that could be canceled so I wouldn't have to pay extra fees if something unexpected happened. But I had to cancel my flight home, and I was surprised to hear that it would cost me 778 TL. I was surprised be...
I bought a ticket on Turkish Airlines to go back home, but I had to cancel it within three to four hours. I have asked for a refund because I no longer need it. The total cost of the ticket was 1175 liras, and I had to pay an extra 45 liras when I checked in to choose a seat. On the other hand, the ...
I purchased a Berlin Sabiha Gokcen - Istanbul - Berlin ticket. Due to a change in my location in Germany, I wanted to modify my ticket to depart and return from Frankfurt. The system did not allow me to change my Berlin Sabiha Gokcen ticket. Therefore, I only modified my return ticket to Istanbul - ...
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