Turkish Airlines Istanbul-Hannover Flight Cancellation

2

On 25.08.2023, an announcement was made at the gate of the 06:30 flight from Esenboga to Sabiha Gokcen asking if there were any passengers with connecting flights to Hannover, Basel, and Zurich. I had a flight to Hannover, but due to a delay in the Sabiha Gokcen flight, it was announced that Hannover passengers would not be allowed on this flight. Approximately 10-15 passengers, including myself, who had boarding passes were not allowed on the plane. I found out that the website from which I purchased my ticket had issued independent tickets instead of connecting ones. Despite expressing my desire to still fly to Sabiha Gokcen, I was not permitted to board. As a result, both my Hannover flight and my return flight from Berlin to Ankara on 27.08.2023 were forfeited. I request that my grievance be addressed. Otherwise, I will pursue legal action.

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