I had a ticket for Turkish Airlines flight on 10.09.2023 with a departure time of 06:15 from Istanbul Airport (Istanbul) to Alanya Gazipasa Airport. I arrived at the airport an hour before the flight. Since I couldn't complete my check-in at the kiosks available at the airport, I was directed to the counter. The queue at the counter was very long, and the delay was caused by a single computer that couldn't issue boarding passes. By the time the issue was resolved and it was my turn, I was told that I was too late and wouldn't make it to the flight. Despite my insistence that there were still 45 minutes left, I was directed to purchase a new ticket, and I had to buy a ticket to Antalya Airport instead of Alanya Airport. All my plans were disrupted, and I faced many problems. I am complaining about Turkish Airlines and the staff at the airport for the disruption of my entire schedule due to the malfunctioning counter.
On 11/11/2023, I arrived at Istanbul Airport at 17:30 for my Istanbul-Adana flight TK2466, scheduled to depart at 18:40. I headed to the counters to board my plane 1 hour and 10 minutes before the flight, only to find that my seat number was no longer available on the machine. I asked for help from ...
I purchased a ticket from Turkish Airlines for a flight from Izmir to Trabzon with a layover in Istanbul. The flight was scheduled for 25/11/2023 with flight numbers TK2343 and TK2830, boarding time at 23:00. While attempting to check in online, I discovered that the flight time had changed and I wo...
On 28.06.2023, I purchased a ticket for the Istanbul-Antalya flight from Sabiha Gokcen Airport. Despite having a boarding pass and a screenshot of my ticket, I was informed during baggage check-in that the flight was from Istanbul Airport, and I was not allowed to board. I contacted customer service...
My flight from Schiphol to Istanbul on December 21, 2023, was canceled, and I am not receiving a refund. I had a flight planned on 21-12-2023 (TK 1962) at 14:00 from Schiphol to Istanbul. Unfortunately, due to weather conditions, the flight was delayed and took off at 16:36. I arrived at Schiphol ...
I had a challenging experience with my Turkish Airlines TK2660 flight from Istanbul to Sivas on 22.07.2023. I purchased my ticket in May, but on the day of the flight, I encountered several issues. Although the flight was scheduled for 17:05, I attempted to check in online around 13:00, but the syst...
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