I have a flight between May 20, 2025, and May 30, 2025, and my ticket is Flex, meaning it is changeable. However, I need to change the dates, but I can't. Neither online nor by phone—every time I call Turkish Airlines, they say the same thing: there is a system error, please try again in a few hours, but when I try again a few hours later, I get the same response. I even tried reaching out through Turkish Airlines mobile app and Twitter support, but no one offered a real solution. I have a visa appointment next week, and I need to adjust my application accordingly. How is this supposed to work? I don't understand.
I purchased a Turkish Airlines ticket with changeable dates, but I have been unable to change my flight for the past 5 days, even though our departure is only a week away. I've called Turkish Airlines seven times, and they keep opening support tickets and promising to get back to me, but there has b...
I'm O*** A*****, and I'm looking to change the return date of the ticket I purchased for a flight on 20/04/2024. However, despite my efforts to contact Turkish Airlines customer service for a month now, I haven't been able to get a resolution. Despite numerous attempts, I've been told during phone c...
I purchased a ticket using my accumulated miles for a flight on August 25, 2023, with Turkish Airlines, but my flight was canceled. I wanted to use my free change right to reschedule my ticket. When I tried to do this through the app, all flights appeared to be fully booked, but when I selected 'buy...
I purchased a ticket from Turkish Airlines and need to make a change, but I am unable to reach customer service. I have tried multiple times, but there is no response. I also attempted to modify my ticket through the Turkish Airlines app, but I keep getting error messages. The system does not allow...
I purchased my international flight tickets (Nuremberg-Istanbul) from the Turkish Airlines website on 22.03.2024 with the 'free change' option. However, since 22.04.2024, I have been trying to change the date of my ticket both online and through the mobile app, but I constantly receive a system erro...
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