I purchased a Turkish Airlines ticket with changeable dates, but I have been unable to change my flight for the past 5 days, even though our departure is only a week away. I've called Turkish Airlines seven times, and they keep opening support tickets and promising to get back to me, but there has been no response. They also suggested contacting our local THY Bangkok office, which I did twice and even sent an email to, but no one has responded. I'm in Bangkok with my family, unable to do anything because we're stuck waiting. How can changing the flight date be so difficult? We require immediate assistance in changing the flight date. Turkey Contact: +90 ********54. Thai Contact: +66 09855380***
I purchased a ticket from Turkish Airlines and need to make a change, but I am unable to reach customer service. I have tried multiple times, but there is no response. I also attempted to modify my ticket through the Turkish Airlines app, but I keep getting error messages. The system does not allow...
On April 10, 2025, we purchased three flight tickets from Antalya to Istanbul for April 17, 2025, and three return tickets from Istanbul to Antalya for April 20, 2025. Today, on April 10, 2025, we contacted Turkish Airlines customer service to request a change for our return flight to April 21, 2025...
I have a flight between May 20, 2025, and May 30, 2025, and my ticket is Flex, meaning it is changeable. However, I need to change the dates, but I can't. Neither online nor by phone—every time I call Turkish Airlines, they say the same thing: there is a system error, please try again in a few hours...
I'm O*** A*****, and I'm looking to change the return date of the ticket I purchased for a flight on 20/04/2024. However, despite my efforts to contact Turkish Airlines customer service for a month now, I haven't been able to get a resolution. Despite numerous attempts, I've been told during phone c...
THY is not canceling my fully flexible return flight ticket and not refunding the ticket fee. I purchased a fully flexible flight ticket from the THY Sabiha Gökçen Airport sales office, paying twice the normal ticket price, because my return date might change. Due to a change in my return date, ...
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