On April 10, 2025, we purchased three flight tickets from Antalya to Istanbul for April 17, 2025, and three return tickets from Istanbul to Antalya for April 20, 2025. Today, on April 10, 2025, we contacted Turkish Airlines customer service to request a change for our return flight to April 21, 2025. However, the response we received was that our ticket package is not eligible for any modifications—not for a refund, not for a change, not even for converting the ticket to an open date. This is completely unreasonable. There are still 10 days left until our return flight, and we are making the request on the same day we purchased the tickets, yet you’re offering no support whatsoever. This makes no sense. We are traveling for business and simply asking to move our return by one day. Despite informing you on the same day and well in advance, your only response is that the package is not eligible. I am urgently requesting your support and a quick resolution.
I purchased a Turkish Airlines ticket on 27.11.2025 for the Istanbul–Antalya route, with a travel date of 15.12.2025. Later, I wanted to postpone this flight to a later date, and I was willing to pay any fare difference that might arise due to the change. However, when I requested a date change via ...
On October 10, 2024, we were scheduled to fly from Istanbul to Amsterdam with Turkish Airlines. On October 9, 2024, I attempted to reschedule our flight to October 12, 2024. Despite being charged €146 as a rescheduling fee for both tickets, the tickets are not showing up in the system. I’ve submitt...
Dear Sir/Madam, I am Onur A*****, and I would like to change the return date of the ticket I purchased for my flight on 20/04/2024. However, despite my efforts to contact Turkish Airlines customer service for a month, I have not been able to reach a resolution. Despite multiple attempts, I was inf...
I'm O*** A*****, and I'm looking to change the return date of the ticket I purchased for a flight on 20/04/2024. However, despite my efforts to contact Turkish Airlines customer service for a month now, I haven't been able to get a resolution. Despite numerous attempts, I've been told during phone c...
I purchased a Turkish Airlines ticket with changeable dates, but I have been unable to change my flight for the past 5 days, even though our departure is only a week away. I've called Turkish Airlines seven times, and they keep opening support tickets and promising to get back to me, but there has b...
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