I purchased a ticket from Turkish Airlines and need to make a change, but I am unable to reach customer service. I have tried multiple times, but there is no response.
I also attempted to modify my ticket through the Turkish Airlines app, but I keep getting error messages. The system does not allow me to make any changes or cancellations, leaving me stuck with a ticket I can’t use.
This situation is extremely frustrating, and I expect immediate assistance. Turkish Airlines, please respond and resolve this issue! Has anyone else experienced this? I demand a solution now!
Hello, despite having the right to request a change in date and time for my Malatya-Istanbul return ticket with reservation number UT6UTZ purchased from Turkish Airlines, my request is being denied. Customer service directs me online, but unfortunately, my online request is not responded to positively. I request that my complaint be resolved, otherwise, I will be forced to exercise all my legal rights.
I purchased a Turkish Airlines ticket with changeable dates, but I have been unable to change my flight for the past 5 days, even though our departure is only a week away. I've called Turkish Airlines seven times, and they keep opening support tickets and promising to get back to me, but there has b...
Hello, I recently attempted to modify my Turkish Airlines ticket for an Istanbul-Paris Charles de Gaulle flight, purchased a few months ago. When I called customer service yesterday, I was told that the ticket policy does not allow changes. They advised me to submit a feedback request, stating that ...
I bought a ticket from Turkish Airlines one month ago and have repeatedly requested a refund, yet they've completely ignored all my inquiries. Every time I contact their call center, I get nothing but vague excuses—claiming they're waiting for feedback or additional information, which I've already p...
I purchased my international flight tickets (Nuremberg-Istanbul) from the Turkish Airlines website on 22.03.2024 with the 'free change' option. However, since 22.04.2024, I have been trying to change the date of my ticket both online and through the mobile app, but I constantly receive a system erro...
I purchased a ticket using my accumulated miles for a flight on August 25, 2023, with Turkish Airlines, but my flight was canceled. I wanted to use my free change right to reschedule my ticket. When I tried to do this through the app, all flights appeared to be fully booked, but when I selected 'buy...
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