As an Erasmus student, I purchased a ticket from Turkish Airlines for a flight to Budapest, Hungary on 31.08.2023. I thoroughly reviewed all the details and the only information provided was that changes could be made for free.
Due to a delay in my visa, I had to postpone my flight. However, when I checked for a new date, 01.09.2023, the system asked for a price difference of ₺6000. I contacted customer service, but the representative only mentioned that the price difference between the two tickets was required and did not offer any assistance.
If this is the case, why isn't it explained in more detail during the ticket purchase process instead of just stating 'free changes'? I feel completely misled by a company I trusted.
Unfortunately, to reduce the price difference, I rescheduled my ticket to 07.01.2023 with a price difference of ₺2600. I am both inconvenienced and out of pocket, and now I will be arriving late as my education is starting.
I purchased a ticket using my accumulated miles for a flight on August 25, 2023, with Turkish Airlines, but my flight was canceled. I wanted to use my free change right to reschedule my ticket. When I tried to do this through the app, all flights appeared to be fully booked, but when I selected 'buy...
Hello, I purchased an Economy Extrafly P class ticket from Turkish Airlines for ₺10,502. Due to a change in plans, I now need to revise this ticket with a route and date change, keeping the same class. For the new route, the ticket class remains the same, Extrafly P. However, the change fee for two ...
1. On February 2023, I purchased two flight tickets from Stockholm (Arlanda) to Ankara (Esenboga) via a connecting flight on the THY website, paying a total of ₺5,112. I also made seat selections at the time of purchase for the flight scheduled on August 30, 2023. 2. On August 9, 2023, I received a...
On October 10, 2024, we were scheduled to fly from Istanbul to Amsterdam with Turkish Airlines. On October 9, 2024, I attempted to reschedule our flight to October 12, 2024. Despite being charged €146 as a rescheduling fee for both tickets, the tickets are not showing up in the system. I’ve submitt...
Although it is stated in the international student ticket rules I bought from Turkish Airlines that only fees arising from class differences will be charged and no change fee will be charged, a change fee of 1341 TL and approximately 20 Euros is charged when changing the ticket. Even though I have c...
Comments