On May 19, 2024, I purchased Wi-Fi service for ₺350 on flight TK2859 from Amasya Merzifon Airport to Istanbul Airport at 19:25. Naturally, when you pay ₺350, you expect an internet speed that allows you to handle your daily routine tasks. However, the internet was so slow it was almost non-existent. When you pay a certain amount, you expect to receive the service in return. I couldn't even measure the internet speed during the speed test, which means it was less than 1 Mbps. I understand I am on a plane and don't expect 500 Mbps, but this is unacceptable for the price paid. I request compensation for my loss from Turkish Airlines. This was my first time purchasing Wi-Fi service on a flight, and it will clearly be my last. It's not about the money anymore, but at least provide a decent service for the amount paid. It's a shame; stop misleading people.
On April 10, 2024, I purchased a ticket from Turkish Airlines for the June 19 Trabzon to Istanbul flight. Upon payment, I realized I had mistakenly bought a ticket to Istanbul Airport instead of Sabiha Gokcen. I immediately contacted customer service within 10 minutes of purchase to cancel and reboo...
On April 15, 2024, I purchased a ticket for a flight from Uzbekistan to Mardin with a layover at Istanbul Airport. Although it was indicated that my luggage would be transferred from Istanbul to Mardin, Turkish Airlines failed to complete this process, and my luggage was not transferred to the Mardi...
My flight on 26/10/2023 with a connection in Istanbul was ruined because of you. The TK2539 THY flight from Rize Artvin Airport was delayed by 50 minutes. When I landed in Istanbul, my connecting flight TK2242 to Şanlıurfa was delayed by 1 hour and 20 minutes. The flight, which was supposed to depar...
On September 8, 2024, I arrived at Istanbul Airport via Turkish Airlines flight TK1874 from Milan to Istanbul. When I bought the ticket, the departure time was 10:50 AM, but due to delays, it was postponed to 12:25 PM. For reasons unknown, boarding at Milan Airport was further delayed until 12 PM, a...
Turkish Airlines Delay Issue Compensation Request for Flight Delay on August 5, 2023 Dear Turkish Airlines Representatives, I would like to express my dissatisfaction with the flight I took on August 5, 2023, from Paris to Istanbul. I want to report that this flight experienced a 5-hour delay. Th...
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