We had a flight from Sharm El Sheikh to Istanbul on April 14 at 00:40. Turkish Airlines did not allow us to board the plane. They told us we could fly at the same time the next day. They mentioned that they would accommodate us in a hotel and provide a payment of €400. While accepting this offer, we specifically emphasized that we are government employees and need to be at work on Monday. They confirmed that our flight would be at the same time the next day.
However, today, four hours before the flight, we were informed at the hotel that we could not board the 00:40 flight and that we were rescheduled to the 04:30 flight. Despite indicating that we would be late for work and face issues, they did not resolve our problem. Our Istanbul-Adana flight was updated three times within five minutes, each time to a later hour. We deeply regret accepting this offer and could not communicate our issue to anyone. The promise made to us was not kept.
Turkish Airlines caused us distress with the promise of a €400 payment. They arbitrarily changed the timings of all our flights. They did not consider our special circumstances and only followed their schedule, causing us inconvenience. We understand and accept any adverse situation such as war, weather conditions, or mandatory human reasons. However, despite the flight being available and the plane departing, they did not allow us to board. PNR: rlqkgw PNR: uidhvq PNR: rh7ulk PNR: vgk4gw
My flight with Turkish Airlines for 3 people on July 9th, Istanbul 02:10 - Egypt Sharm El Sheikh 04:50 was canceled. All flights during these hours were canceled, and although it wasn't our fault, we accepted an earlier flight but are still facing issues. I paid extra to fly with Turkish Airlines to...
To summarize briefly, we were not allowed to board the Turkish Airlines TK1958 flight on April 14th at 14:45 from Amsterdam to Istanbul due to overbooking. We were informed that we would fly on a flight 3 hours and 40 minutes later and that my wife, daughter, and I would each receive €400 as compens...
On 12.05.2024, my flight TK967 from Ercan Airport to Istanbul Airport was originally scheduled for 18:55. It was first delayed by 1 hour and 55 minutes to 20:50, and then delayed again to 21:50. As seen in the attached video, at 21:56 (bottom right corner of the screen), boarding had still not co...
We bought a plane ticket from Turkish Airlines for my mother due to a hospital visit. We mistakenly booked the return date as 05.03.2024 instead of 27.02.2024. We realized the mistake on the same day we purchased the ticket. We wanted to change the date, but they did not accept it. We offered to kee...
On June 28, 2024, my Turkish Airlines flight TK0700, scheduled to depart from Istanbul at 22:00 and arrive in Sharm El-Sheikh at 00:45, was rescheduled to June 29, 2024, at 22:00. This change requires me to alter all my hotel reservations and Cairo tour plans. This vacation was planned according to ...
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