My flight with Turkish Airlines for 3 people on July 9th, Istanbul 02:10 - Egypt Sharm El Sheikh 04:50 was canceled. All flights during these hours were canceled, and although it wasn't our fault, we accepted an earlier flight but are still facing issues. I paid extra to fly with Turkish Airlines to avoid such problems, but now they are telling me that they can either refund my flight or reschedule it 2 days later. I have already booked my hotel in Egypt. They are wasting 2 days of my time, and what about the money I paid for the hotel? They say there are seats available in the business cabin on July 8th, but they can't move us there. What they should do is resolve my issue without charging me extra by placing us in the available cabin on the July 8th flight. I'm not asking to be put in the business cabin, I just want my problem resolved. In short, I am being inconvenienced, and the ₺150,000 I paid for my vacation in Egypt is going to waste. Isn't it unfair to us? I urgently request that my issue be resolved. Reservation code: T65GF6
On January 24, 2018, I purchased three tickets for the July 1 flight at 9:40 AM. This flight time was suitable for me as my hotel check-in time was 12:00 PM. However, yesterday I received a message from Turkish Airlines informing me that my flight time was changed to 5:30 PM and my original flight w...
I purchased round-trip tickets to Sharm El Sheikh for the period between May 31 and June 7. Based on these tickets, I made hotel reservations, domestic flight bookings, company leave arrangements, and hospital appointments. Today, I received an SMS informing me that my return flight has been cancele...
I purchased round-trip tickets from Istanbul Airport to Sharm El Sheikh via THY for the period of July 2-10. We arranged our holiday plans, obtained leave, and paid for hotel expenses. Two weeks before our vacation, our outbound flight was canceled. They offered options for ticket change or cancella...
Turkish Airlines rescheduled my April 13 Antalya-Ankara flight from 15:15 to 05:45 because it was an AnadoluJet flight. With so many available time slots, why was this time chosen? When I called Turkish Airlines, their untrained and uninformed staff told me, 'We cannot process AnadoluJet flights rig...
I am facing an issue with Turkish Airlines regarding a flight schedule change. I had booked a flight from Istanbul (Sabiha Gokcen) to Izmir on November 13, 2023, at 22:55. The flight schedule was changed twice, first on September 18 and then on October 11. Since we are arriving from Spain at 18:40 o...
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