I had a flight with Turkish Airlines on 13.10.2023 from Izmir to Ankara, and then from Ankara to Agri. Due to a delay in Izmir, our landing in Ankara was late. As a result, we missed our connecting flight to Agri. They sent us to Kars instead and promised to arrange transportation from Kars to Agri. However, upon landing in Kars, there was no vehicle available. We had to rent a taxi at our own expense. I submitted feedback requesting a refund for the taxi fare, which was not our fault. They offered to refund only about 10% of the amount I paid. The amount they offered is equivalent to a bus fare, but there were no buses available at the time we arrived in Kars. They misled us, caused us inconvenience, and now they are mocking us. I demand a full refund of the amount I paid.
I purchased a ticket from Turkish Airlines for a flight from Izmir to Trabzon with a layover in Istanbul. The flight was scheduled for 25/11/2023 with flight numbers TK2343 and TK2830, boarding time at 23:00. While attempting to check in online, I discovered that the flight time had changed and I wo...
Turkish Airlines; On 03.10.2023, I informed the customer representative that I wanted to change my round-trip ticket from SANLIURFA-IZMIR to IZMIR-Ankara on 06-10-2023. They said there would be an additional charge, and I agreed to pay 580.00₺ with my credit card. Later, the customer representative ...
Turkish Airlines left me stranded. I was supposed to fly to Samsun from Istanbul with a connecting flight on 27.07.2023. My initial flight TK 7415 at 19:10 was delayed multiple times due to unforeseen circumstances, and I received three messages about the delay. However, there was no explanation or ...
I booked a flight with Turkish Airlines (THY) from Izmir to Kayseri with a layover in Istanbul. Due to a delayed departure from Izmir, I missed my connecting flight from Istanbul to Kayseri. As a result, I couldn't reach Kayseri and had to return to Izmir, ruining all my plans. When I requested a re...
Turkish Airlines is causing distress due to delays in international flights, ignoring, and not responding! I had purchased a ticket to embark on a journey starting on September 3, 2023, with a connection from Izmir to Istanbul TK2337, followed by Istanbul to Guangzhou, and then Guangzhou to Wenzhou ...
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