Netflix Unauthorized Charge Through iyzico on QNB Finansbank Card

When I checked the transactions on my QNB Finansbank card, I noticed a $8 charge made through iyzico on behalf of Netflix.com on September 19, 2026. I absolutely did not authorize this transaction, I did not start any Netflix subscription, and I never requested or approved such a payment.

My card is a personal card registered solely in my name and is not shared with anyone else. Despite this, having a charge made without my knowledge or authorization is extremely concerning from a security perspective and has also caused me financial harm.

Regarding this unauthorized transaction, I request a refund of the $8 that was charged to my card, along with a detailed written explanation from the bank and/or iyzico and Netflix explaining how and why this transaction was processed. I also request that the necessary investigation into my card security be conducted and that all appropriate measures be taken to prevent a similar incident from happening again.

Ali
September 29 11:48 AM

I saw that an unauthorized payment of 379.99 TL was made on September 19, 2026 through Netflix.com; I did not approve this transaction and did not start a membership. I am requesting a written explanation regarding the refund and the reason for the transaction. So far I have not received any response or solution from Netflix.

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