I recently flew from Barcelona to Istanbul on Turkish Airlines, with a connecting flight to Samsun on August 12, 2023. When I arrived in Samsun, I was shocked to discover that my luggage had been severely damaged, with the wheels completely shattered. I immediately filed a report, and even though the 52 kg baggage did not arrive intact, they still delivered it. The next day, armed with all of the necessary paperwork for my new suitcase, I filed a claim with Turkish Airlines. It's now mid-November, and despite numerous urgent calls, there has still been no resolution. My suitcase is nowhere to be found, and I have a flight to Italy on November 26. I'm exhausted by Turkish Airlines' indifference and failure to address the problem they created. Flying with Turkish Airlines requires serious reconsideration, considering the lack of care and attention.
My luggage was damaged during my return flight from Antalya to Istanbul on August 19, 2023. I promptly filed a report, and the following day, I filled out Turkish Airlines' online baggage irregularity form. They eventually asked for the baggage receipt, but I explained that there was none because I ...
On September 22, 2023, I reported my damaged baggage at Istanbul Airport. I later sent the report along with the required documents to Turkish Airlines via their website. On October 4, 2023, the report was forwarded to the compensation department. Despite being promised a response within 21 business...
On October 18, 2023, during my Istanbul-Izmir flight with Turkish Airlines, my luggage was damaged. I reported the baggage issue to Turkish Airlines a...
On September 22, 2023, I filed a report for my damaged luggage at Istanbul Airport. Then, I emailed the report along with the requested documents on the Turkish Airlines website. On October 4, 2023, the report was directed to compensation science. Although they should respond within 21 business days...
On July 3, 2023, we planned an 8-day tour of Italy and handed over both my and my spouse's luggage at Istanbul Airport. However, only one suitcase reached us. I was left without my luggage for 5 days in Italy, causing me significant inconvenience and additional expenses. Despite making the necessary...
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