1

Turkish Airlines Damaged Luggage Issue

Mecnun
August 1, 2023 10:05 PM

After my flight with Turkish Airlines, I discovered that my luggage was damaged. When I reported the issue, I was given the tracking number 2023136479 and asked to provide the necessary documents. I submitted all the required documents. However, today I was told that they need either a repair invoice or a certificate stating that the luggage cannot be repaired. I explained that as an employee, I would need to take a day off to take the luggage to a repair shop, which would result in a day's wage deduction. Additionally, I would need to use a taxi to transport the luggage. The total cost of the wage deduction and taxi fare is twice the price of the luggage. I do not want to deal with this hassle. You know how to charge us for ticket prices. You are the ones who received my luggage intact and returned it broken. It's strange for a company like Turkish Airlines to resort to such measures. I request that my luggage be replaced or that I be compensated for its current value. Regards...

Comments

Similar Complaints

1

Turkish Airlines Damaged My Luggage but Didn't Provide Support

Alper
October 13, 2023 11:46 PM12

On September 17, 2023, I flew from Sabiha Gökçen Airport to Trabzon Airport. I received my luggage damaged and filed the...

1

Turkish Airlines Didn't Reimburse Me for My Broken Baggage

Aylin
September 27, 2023 5:54 PM239

My luggage was damaged during my return flight from Antalya to Istanbul on August 19, 2023. I promptly filed a report, a...

Turkish Airlines Didn't Reimburse Me for My Broken Baggage
Turkish Airlines Didn't Reimburse Me for My Broken Baggage

Turkish Airlines Damaged My New Suitcase and Won't Help

Furkan
August 17, 2023 10:43 PM10

I flew with Turkish Airlines on 01.07.2023. After the flight, I found that my suitcase was damaged. I had bought the sui...

1

Turkish Airlines Damaged My Luggage and Didn't Compensate

Ergün
July 9, 2024 10:21 PM42

Turkish Airlines damaged my luggage and didn't compensate for it because I didn't file a report at the airport. On 23.06...