Today, I had a flight at 5:45 a.m. with Turkish Airlines. I went to the counter 45 minutes before the flight was set to leave, but they wouldn't let us on, saying that boarding had already ended. I talked to the officials for a long time, pleading with them to help us, but they didn't do anything at all. I worked for a month to get the money for those tickets, and now it's all gone. This is a terrible thing to do, especially so close to the holidays. What a shame! Our plans for a trip have been completely ruined. I want to be paid right away, either with free new tickets or a refund. It's time for Turkish Airlines to take responsibility for what they've done and be fair to their customers.
I purchased a ticket from Turkish Airlines. We arrived an hour early for the morning flight on June 13. They informed us during the check-in process that the gate had closed 30 minutes before departure and denied us boarding. We lost both our hotel and flight payments. They directed us to a place wh...
On September 1, my luggage was lost on a flight from Istanbul to Mardin at 11:30 a.m. Even worse, the time of the flight back on September 8th was changed. Even though I had already agreed to this change, the lost luggage messed up my plans. I tried to change my flight, but I didn't hear anything ba...
I purchased a flight ticket with the number TK/WJIBZC from Turkish Airlines for my mother and siblings. The flight was scheduled for 8:30, and we arrived at 7:35. They told us we were 5 minutes late, the plane doors were closed, and our ticket was canceled without a refund. We were told there was no...
On November 12th, I went online to the Turkish Airlines website and bought a ticket to Mardin. After getting to the checkpoint, I waited in line for my ticket. Despite the fact that I had only obtained my ticket fifty minutes earlier, I proceeded to enter the terminal in order to board. The news tha...
Months ago, I purchased a Turkish Airlines flight ticket, which was canceled just a week before our trip without any explanation or apology. We learned about this cancellation through a simple message. If I had found out at the airport during the flight time, I would have definitely taken out my fru...
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