Yusuf

Complaints(2)

1

Pegasus Charged Cancellation Fee Despite Attempting Within 24 Hours

Yusuf

Pegasus Airlines

November 7, 2024 5:18 PM149

I purchased a ticket from Pegasus yesterday around 4 PM. Today, between 2 and 3 PM, I tried to cancel it, expecting to d...o so within the 24-hour cancellation window. However, they attempted to charge me a cancellation fee. I reached out to their Instagram support page at 4:30 PM, but they claimed the...

1

Turkish Airlines Flight Boarding Denied 30 Minutes Before Departure

Yusuf

Turkish Airlines

June 13, 2024 9:36 PM25

I purchased a ticket from Turkish Airlines. We arrived an hour early for the morning flight on June 13. They informed us... during the check-in process that the gate had closed 30 minutes before departure and denied us boarding. We lost both our hotel and flight payments. They directed us to a place wh...