Due to a flight delay with Turkish Airlines, they avoided paying compensation to me. After I reported them to the Directorate General of Civil Aviation (SHGM), a decision was made that they should pay €100 per passenger. Instead of transferring the money to my account, Turkish Airlines issued a check. I received an email stating that I needed to fill out a form to request the check amount to be deposited into my account. I completed the form, but even after the promised 2 weeks, I have not received any update. Additionally, I learned that it would take another 4-6 weeks after the case is concluded. It is unacceptable for such a large company to avoid paying compensation and to treat its passengers in this manner. I urgently request that the compensation be transferred to my account.
I simply cannot believe that my compensation of one hundred euros was handled in the manner that it was. Let's say I reluctantly agreed to it, but there's still been no response regarding the refund of the issued check that was communicated to me on the 19th of June. Let's say this scenario plays ou...
While waiting for my Turkish Airlines flight, I was offered a deal by the airport officials. They proposed that I take the next flight in exchange for 100 €. I accepted, and it was stated that the money would be given in cash at my destination. After the journey, when I inquired, they said they woul...
I was a ticketed passenger on the Washington–Istanbul TK188 flight scheduled for October 5. Our flight was first delayed twice, each time for about three hours, and then it was completely canceled. I experienced significant hardship throughout this process. After what I went through, I escalated th...
During a flight, there was a 13-hour delay, and since THY did not provide the necessary compensation, I filed a complaint with the Civil Aviation Authority. The case was resolved in my favor, and I was awarded a compensation of €100. Following the decision by the Civil Aviation Authority, THY sen...
My wife, daughter, and I were not allowed to board Turkish Airlines flight TK 2431 due to overbooking. We were promised a refund and compensation (€100 per person) which we were told could be collected in cash at the Turkish Airlines ticketing office at Antalya Airport. We accepted this compensation...
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