My name is Ce*** K******. After completing our Umrah, my wife, son, and I boarded an Anadolu Jet flight, a subsidiary of Turkish Airlines, from Jeddah to Ankara on February 5, 2024. Despite having ticket numbers 05, we were seated in different seats. Additionally, when we requested to sit in our assigned seats, the cabin crew was rude and said, 'You can get off if you can.' To avoid further upsetting other passengers, we stood for the first 10 minutes and then sat in separate seats for another 15 minutes. It was only in the 35th minute that my wife, son, and I were able to sit together in different seats. Would Turkish Airlines have done this if we were a family coming from abroad? My wife's blood pressure spiked, my blood sugar levels increased, and my son was scared during takeoff. I want you to know that I will seek both financial and emotional compensation. I strongly condemn this behavior.
I am a passenger on Turkish Airlines flight TK 700 to Sharm El Sheikh. On July 16, 2024, while boarding with my family, I discovered that our seat numbers had been changed. This situation is unworthy of Turkish Airlines or any flag carrier. Despite my 10-year-old daughter having a ticket linked to m...
We had a flight with Turkish Airlines from Istanbul to Kayseri on July 22, 2024, flight number TK2010, scheduled to depart at 6:35. We checked in 24 hours in advance and were assigned seats 10a and 10b for me and my spouse. However, upon arriving at the airport, we were informed that our seat number...
On January 28, 2024, I had purchased two tickets with the PNR code SU25IZ for the THY Anadolu Jet flight TK7260, departing from Istanbul Sabiha Gokcen to Adana Sakirpasa at 09:35. I left my house two hours early and arrived at the airport at 08:20. Due to weekend congestion, I waited 10 minutes at s...
On March 20, 2024, I purchased tickets for my wife and child for the April 14, 2024, 19:35 Istanbul to Diyarbakır flight with reservation number 2352221877851 from the THY website. I paid an extra ₺150 for seat selection during booking, selecting seats 8A for my child and 8B for my wife. Today, when...
I had two tickets for the TK7372 flight on February 11, 2024, at 08:35. Due to health issues, I had to put my tickets on hold. Today, I wanted to rebook my tickets. I waited for an hour to connect with customer service. Despite being named 'Jet', Anadolu Jet has separated from Turkish Airlines, and ...
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