I had two tickets for the TK7372 flight on February 11, 2024, at 08:35. Due to health issues, I had to put my tickets on hold. Today, I wanted to rebook my tickets. I waited for an hour to connect with customer service. Despite being named 'Jet', Anadolu Jet has separated from Turkish Airlines, and my flight was supposed to be from Sabiha Gokcen to Rize Artvin Airport. Due to the separation of the companies, Turkish Airlines no longer flies from Sabiha Gokcen to Rize Artvin Airport. They are directing us to Istanbul New Airport. I requested a refund; for the two tickets I paid ₺2224, they are only offering a refund of ₺206. The separation of Anadolu Jet from Turkish Airlines concerns the relationship between these two companies, but this situation should not cause me any inconvenience. Your name is big, but your vision is small; you are only chasing profit and causing inconvenience to everyone. You have caused me great disappointment. Turkish Airlines and Anadolu Jet are causing inconvenience.
I purchased a flight ticket for 4 people from Anadolu Jet on 29.08.2023 for a flight scheduled on 09.09.2023. Due to a change in my plans, I had the tickets put on hold. After Anadolu Jet rebranded to Ajet, I tried to use my tickets on 20.07.2024, within the one-year validity period. When I contacte...
In September 2023, I purchased a round-trip flight ticket for my spouse. Due to health issues, we had to put the tickets on hold. On May 8, 2024, we wanted to use these tickets. However, due to the separation of THY and AnadoluJet, I was informed that there were no direct flights to Trabzon or Rize,...
I wanted to make a change for my flight with ticket number 2352219654650 dated 04/05/2024. Although I purchased my ticket through the Anadolu Jet app, I received feedback that the change should be made through Turkish Airlines because it is a TK flight. When I contacted Turkish Airlines, I was infor...
I wanted to purchase a flight ticket from Ankara to Istanbul Sabiha Gokcen Airport through Turkish Airlines' website, but the site redirected me to Anadolu Jet. Assuming Anadolu Jet was a rebranded name, I bought a ticket for the 06:30 flight on 03/04/2024. Upon arriving at the airport at 04:58, I r...
On 18.04.2024, I purchased a round-trip ticket from Sabiha Gokcen to Ordu-Giresun for the dates 15.06.2024-21.06.2024 through the THY mobile app. After completing the ticket transaction, I selected my seats and bought round-trip seats for ₺138.00 (69x2). About a month ago, I received a message stati...
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