On April 16, 2024, at 10:05 AM, we learned that our TK1096 flight from Tivat to Istanbul Airport was canceled due to force majeure. We witnessed many flights taking off, including those not canceled. We wanted to travel to Istanbul Airport with another airline on the same day and requested a refund. A lady who claimed to be a station officer and spoke Turkish told us we would have to pay an additional 500€ per person. When we asked the company, we found out that this was not true. When we suggested taking a connecting flight, they said only four seats were available and there was nothing they could do. We were already a group of five, including a 1-year-old baby, and had booked four seats. In short, they constantly created problems. We had to change to the next flight from Podgorica Airport. We were transferred to a hotel in Podgorica with three children and were exhausted. Now, we are living in fear that tomorrow's flight will also be canceled. I hope the necessary actions are taken.
On March 31, 2024, at 09:05 AM, we were scheduled to fly from Tivat Airport to Istanbul Airport, and then to Ankara Esenboga Airport. We learned through an email received at 4:10 PM on March 30, 2024, that our Tivat-Istanbul flight was canceled due to 'operational reasons.' At that time, my wife, my...
I was scheduled to travel from Izmir to Istanbul on Turkish Airlines flight TK2333 at 18:55 on 15.11.2023. However, without any apology, the agency from which we purchased the tickets informed us that the flight was canceled and we were moved to the 21:10 flight. We arrived at the airport 4 hours ea...
On April 21, 2024, I had a flight from Istanbul to Samsun. I arrived at the airport at 5:00 AM for my 6:20 AM flight, with my 4.5-year-old daughter. When it was our turn at 5:25 AM, we were informed that the flight had been rescheduled to 6:10 AM and that baggage check-in was closed. I received no n...
I received information that Turkish Airlines flight TK2336 from Istanbul to Izmir on 04.11.2023 was canceled 4 hours before the flight. We had just arrived in Istanbul from Barcelona and were supposed to transfer to Izmir. The airport was chaotic with reports of 40 flights being canceled. Only 3 tra...
I am unable to understand how my flight ticket for Turkish Airlines' February 15, 2024, 07:55 AM flight was sold to someone else. Due to an issue with the check-in system, I couldn't complete my check-in process. I arrived at Istanbul Airport one and a half hours before my flight to check in and sca...
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