I had a connecting flight with THY from Izmir to Samsun via Istanbul. Initially, the Izmir-Istanbul flight was delayed twice and rescheduled to 19:45. I had been preparing for this flight since 2 PM and then faced this delay. However, the worst part was that my Istanbul-Samsun flight was rescheduled to around 5 AM. Upon arriving in Istanbul, we were told that hotel support would be provided, but we reached Istanbul at 10 PM and the hotel at around 12:30 AM, meaning we waited for about two hours. The other unfortunate situation was that we were only hosted at the hotel for one and a half hours.
We are volunteers at Teknofest, and with the festival's exhaustion and these events, we were greatly inconvenienced. Why take us to a hotel for just one and a half hours? We arrived at the hotel at 12:30 AM, and you said we would be sent back at 2 AM! At least you could have offered to reschedule our tickets so we could rest enough to recover from our fatigue. I am speaking not only for myself and my fellow volunteers at Teknofest but also for the international visitors who were equally inconvenienced. There was no need to tarnish Turkish Airlines' reputation. You are a major company, and most importantly, the word 'Turkish' is in your name, so please provide services considering this.
On Monday, September 4th, I purchased a ticket for an Izmir-Kars flight with a layover in Istanbul. I scheduled my work according to the flight times. However, my 8 AM Izmir-Istanbul flight was first delayed to 10:40 AM and then to 11:25 AM. Consequently, I had to reschedule my work and push my tick...
Hello, my connecting flight from Istanbul on November 11, 2023, at 15:40 was canceled by THY. We boarded the plane and after waiting for about an hour, we learned that it was canceled. An alternative flight was arranged, and unfortunately, we were transferred to a hotel around 21:30. Unfortunately, ...
On January 19, 2024, I had a flight from Sanliurfa to Izmir with a layover in Istanbul scheduled for 16:00. However, I was informed only a few hours before my flight that the plane from Sanliurfa to Istanbul would be delayed. I called customer service to explain that I had a layover in Istanbul and ...
A few days ago, I bought a ticket for the 16:05 flight on June 19th from THY for ₺2000. Today, I received a message stating that our flight has been rescheduled to 05:10 on June 19th. When I called, they said only the 5 AM or 7 AM flights were available for changes or a full refund could be issued. ...
I had a flight ticket with THY from Istanbul to Izmir. I experienced delays on both ends. My 22:10 flight was gradually delayed to 00:40. Since transportation stops in the middle of the night, I had to spend an additional flight fare on a taxi. On the return trip, there was another delay. When I ask...
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