Hello, my mother and I arrived for the 13:40 Bodrum Milas flight at 12:00 for check-in. When our tickets were handed over, we were informed that extra tickets were sold, my mother was put on standby, and I was assigned a seat. They told us to go to gate G5A and wait, but they did not inform us to check the flight number on the screens as the gate might change. When we waited at the gate, the Turkish Airlines staff there told us that all flights were full and my mother could not come today, only I could fly on the current flight. This was unacceptable, so we suggested swapping tickets with my mother. Our new ticket was issued for Dalaman instead of Bodrum, and since there is no transportation to Turgutreis where we needed to go, and on top of that, we were charged the ticket difference, we are aggrieved. The ticket difference is ₺5900, and the journey still seems uncertain as we do not know how to handle it, but the companies we talked to mentioned at least ₺7500. I already had to pay extra for a ticket to land at an airport 240 km away just because you overbooked, which is a significant grievance. I demand compensation for my economic loss and the additional costs I will have to pay from my vacation money, considering the delay in the reimbursement I will receive.
My name is Oguzhan A****. Ticket no. TK 2352210215863 My mother A*** D**** Ticket no. TK 2352210215864 On 21-12-2023, my mother A*** D**** and I had a planned flight (TK 1962) at 14:00 from Schiphol to Istanbul. Unfortunately, due to weather conditions, our flight was delayed and took off at 16:...
I want to highlight an issue with Turkish Airlines that left me in a difficult situation. My name is I***. Four months ago, I purchased a ticket from Istanbul to Gaziantep to visit my dear parents. I arrived in Gaziantep without any issues from Istanbul Airport. Today, on April 13, 2024, I arrived ...
On 02.09.2023, a day before the flight, I checked in my 70-year-old mother for Turkish Airlines flight TK 208 from Istanbul to Singapore, selecting seat 15E. Despite this, her seat was changed to a middle seat. My mother is overweight and has circulation problems, causing her feet to swell during lo...
We bought a plane ticket from Turkish Airlines for my mother due to a hospital visit. We mistakenly booked the return date as 05.03.2024 instead of 27.02.2024. We realized the mistake on the same day we purchased the ticket. We wanted to change the date, but they did not accept it. We offered to kee...
On April 19, 2024, at 18:00, I had a flight from Istanbul Airport to Ankara with my mother and my 4.5-year-old daughter. 24 hours before the flight, during online check-in, the plane showed 2 seats on each side and 4 seats in the middle. Since I didn't want to sit in the middle, I paid for a seat ch...
Comments