I am unable to log in to my THY membership account because they blocked it arbitrarily without notifying me. Now they want me to send them a copy of my ID, which I don't have as per my account info. How do they think they are? How are they going to use my personal information? I've never been asked before to provide my ID copy to any website or membership program. Evenly, are they aware of what they're doing? Ridiculously, the customer service representative suggested that I buy tickets without logging in. I can buy tickets countlessly, but I can't access my account. Ridiculously, this is beyond understanding. When it's their business everything should operate smoothly and without any problems but when it's the customer demanding things to be easier, they find a way to harden things.
I have a THY Miles&Smiles card, which is entirely mine, but unfortunately, I cannot access my membership information. I have been communicating with THY for days, but they have not been able to resolve my issue. When the membership was first opened, the name was mine, but an unrelated email address ...
I made a reservation and locked in the price for my international flight tickets with THY, but the reservation information was not reflected in my account, so I cannot purchase them! I realized I had multiple accounts under my Miles and Smiles membership due to being unable to update my personal inf...
My Miles & Smiles membership account was hacked by someone else. As soon as I received the message that my membership password was changed, I called customer service, which is recorded in the logs. I told the representative that suspicious activities were being carried out by someone else and asked ...
My THY Miles and Smiles membership was unfairly canceled. I use Miles and Smiles cards from 3 different banks to earn miles, making my purchases with these cards, and even maintaining deposits to elevate my segment. I earn miles. The miles program states 'You can buy tickets for your friends with yo...
I purchased tickets from the THY website and needed to cancel them due to a family health issue. While searching online, I came across a site that I thought was THY (I later learned there was no penalty for my tickets). Despite asking if they were THY customer service, they spoke as if they were and...
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