THY Locked My Account Without Notice and Now Demands My ID Copy

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April 29, 2023 9:56 am
12

I am unable to log in to my THY membership account because they blocked it arbitrarily without notifying me. Now they want me to send them a copy of my ID, which I don't have as per my account info. How do they think they are? How are they going to use my personal information? I've never been asked before to provide my ID copy to any website or membership program. Evenly, are they aware of what they're doing? Ridiculously, the customer service representative suggested that I buy tickets without logging in. I can buy tickets countlessly, but I can't access my account. Ridiculously, this is beyond understanding. When it's their business everything should operate smoothly and without any problems but when it's the customer demanding things to be easier, they find a way to harden things. 

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