TuneCore Unlimited Plan Won’t Let Me Upload Music Due to Genre Selection Error

I have been trying to upload songs through my $49 TuneCore Unlimited plan for several days, but for the past 4–5 days I have been unable to upload any of my music due to a system error. Even though I complete every required field during the upload process, the platform consistently generates an error when I reach the "Primary Genre" section. No matter which genre I select or enter, the system refuses to save the information and will not allow me to proceed to the next step.

This issue occurs every time I attempt to upload a song, making it impossible for me to release new music despite having an active Unlimited plan. As a result, I am unable to use the service I paid for and my release schedule is being disrupted.

I have contacted TuneCore support multiple times through emails and support requests regarding this problem. However, I have not received any effective solution, and the issue remains unresolved. The lack of progress has caused significant delays and frustration.

I request that TuneCore urgently investigate and fix this technical problem. I also want the error affecting my account to be resolved as soon as possible so that I can upload and distribute my songs without further interruptions.