I needed to travel to London for a job interview, however the train was cancelled one hour before the departure time. I have to postpone my appointment for April 8, 2024. When I checked for a refund, I discovered that I could only reclaim £32 of the £74 I had spent on tickets. I find it unacceptable to be penalised for something completely beyond of my control. I did not cancel the ticket, so you must issue a complete refund. Your actions have already ruined all of my plans and caused me stress. Regardless, customer service has been unhelpful.
I booked an Airbnb in London for December 26 - January 1, 2024, only to have my reservation canceled one hour before check-in because the property was "under review." This was a trip abroad, and being informed at the last minute left me completely stranded. The host's listing had reviews and seemed ...
I accidentally purchased a flight ticket for June 8, 2025, through their website, when I actually intended to fly on July 8th. Immediately after the purchase, I contacted Trip.com to request a cancellation and a date change. However, my cancellation request was denied, and they have offered absolute...
Hello, I feel like I've been treated unfairly. I requested to modify the date of my ticket, and I was informed that the price difference would be reimbursed upon making the change. The new date I chose turned out to be less expensive than the previous one. Unfortunately, when I contacted customer se...
On November 9, 2024, I purchased a flight ticket from Turna.com for ₺34,448. Unfortunately, due to a visa issue, I was unable to use the ticket, which was completely beyond my control. I immediately initiated the cancellation and refund process, expecting a reasonable refund based on their policy. ...
To attend a job interview in Barcelona between May 25 and June 2, I purchased a flight ticket for departure on May 25, 2024, and return on June 2, 2024, for 60,000 miles + ₺7,235.25. On May 25, 2024, after landing at BCN airport on flight TK1855 IST-BARCELONA, my luggage was not loaded onto the plan...
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