My Tissot watch recently stopped working. When I attempted to reset it by pulling out the crown, it came off completely with the stem, without applying any force or using any tools. Despite the watch still being under warranty, I was quoted a repair cost of ₺8500.
If I had known the watch was of such poor quality, I would have handled it more carefully. What's more frustrating is that they're refusing to cover this under the warranty.
I'm disappointed with both the quality of the watch and the customer service. I expected better durability from a brand like Tissot, and I certainly didn't anticipate such a high repair cost for what seems to be a manufacturing defect.
I purchased my Tissot Seastar watch from Konyalısaat about a year ago. A year after purchasing it, I experienced a timekeeping problem and sent it to an authorized service center. The internal mechanism was replaced and repaired. However, about 10 months ago, the same problem resurfaced, and this ti...
I purchased my Tissot Le Locle Powermatic 80 in June 2019. Despite being a high-end watch and having never been dropped or damaged, it stopped working after just 5 years. I took it to Ankara Etap Saat for servicing, but when I wanted to send it to Tissot directly, they insisted that all communicatio...
Normally, I don't like to write on such platforms, but unfortunately, action isn't taken otherwise. My Tissot watch, which I bought from Yükselen Saat in Ankara Vega Subayevleri, took in water and fogged up after a few raindrops hit it. I took it back to the store. They said they don't do exchanges ...
Dear Tissot Customer Support, I am writing to express my deep disappointment regarding the after-sales service I have received for my Tissot watch. Since the day I purchased the watch, I have not been able to use it due to ongoing technical issues. Despite several attempts, I have not been able to b...
I recently bought a Tissot watch, and despite its reputation, it ended up leaking water. I sent it in for service, and it stayed at the store for about 15 to 20 days. Now, it's been a month at the authorized service center. Every time I call, the same woman answers, and all she says is that they'll ...
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