In February 2024, I bought the Tineco S3 from a real MediaMarkt store since I thought it would be a good product. Sadly, the item stopped working totally after only one year of light use. When I called Uniq Teknik Servis, I was shocked to find out that the serial number wasn't even in their system. I was disappointed and didn't know what to do next, especially considering I bought the vacuum from a trusted seller. Later, I learned that other people have had the same problems, and some of them even had the product fixed only to have the same problem come back. This has made things more stressful than they need to be. I thought the brand and the approved service would give me better support and a more reliable product.
My Tineco Floor One S3 vacuum developed a motor failure right after the 2-year warranty expired. It worked fine before, but one morning, I turned it on, and it immediately displayed a service warning. What’s worse, my two siblings also bought the same model, and all three vacuums failed with the ex...
I purchased the Tineco Floor One S3 cordless vacuum hoping for a premium cleaning experience, but instead, I’ve been dealing with the same issue three times within a year. Each time, I sent the product in for repair, it was “fixed” and returned—only for the same malfunction to occur again shortly af...
I purchased my Tineco Floor One 3 vacuum cleaner in April 2024, and even though it is still under warranty and I have used it with great care, I am experiencing the same malfunction for the second time. The device releases water but does not suction it back. I had the exact same issue about three mo...
My Tineco wet–dry vacuum broke down. On Friday, August 29, I shipped the vacuum to Uniq Technical Service. They have not repaired it for 2.5 months. They said a part needed to be replaced. We sent the required payment, and then they claimed the part had not arrived. On November 5, I finally requeste...
I sent my Tineco vacuum to service after noticing battery performance issues within just three uses. When I went to pick it up, I was shocked—the product was returned to me in terrible condition, with a ripped box and scratches all over it, as if it had been used for months. When I told the staff I...
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