I couldn't catch the flight because nobody told me that the departure airport had changed. The Consumer Arbitration Committee decided that the flight company has to give the customer their money back for the flight. But the airline told me that they gave a refund for the flight cost to the travel agency. Even though I made a request on the travel agency's website and sent two emails, they are refusing to give me a refund for the flight fee.
I booked a flight with Turkish Airlines but realized I had booked the wrong date, so I paid to amend the booking. Turkish Airlines then changed my revised flight, which I had to cancel as it was inconvenient. They refunded me the flight cost but refused to refund the cost of changing to the flight I...
I booked a flight via eDreams. This organization emailed me that the flight had been canceled. For that reason, I booked a replacement flight elsewhere. They don't want to compensate me. It was subsequently indicated that the flight had not been canceled. They do not accommodate me in any way. They ...
I purchased a Transavia flight through Booking.com and explicitly added the "flexible option," for which I paid an extra fee. Despite this, they refused to change my flight date and outrageously claimed they never received the payment for flexibility! I've spoken to numerous agents through the Help ...
Last August, I purchased a ticket from Turkish Airlines that included a 23 kg baggage allowance. When I arrived at the airport, they claimed my ticket only included cabin baggage and charged me an additional 105€ for the baggage fee. After numerous complaint emails and phone calls, it was acknowledg...
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