Last week, I decided to rent a car from the Thrifty Car Rental branch in Las Vegas for a three-day period. However, when I returned the car, I realized that I was billed an additional 25% on my credit card, exceeding the expected amount. When I reached out to the branch to ask about this difference, they gave me a variety of explanations. I didn't opt for any extra services like insurance, and I returned the car in perfect condition. However, the branch did not offer a sufficient explanation for the excessive charges. Feeling disappointed by their lack of openness and responsibility, I decided to contact customer service, only to discover that they sided with the branch's position. I have made a firm decision to never rent from Thrifty Car Rental again. Although the cost may be higher when renting from Budget, I can rely on them to uphold the agreed-upon price.
I booked a car for a couple of days from the Thrifty Car Rental branch at Dubai Airport for May 27-28. Instead of the original total of $295 after taxes, I ended up being charged $347. When I asked about the difference, they said it was for insurance and other costs. Nevertheless, the insurance fee ...
I booked a reservation for a budget-friendly car from the Orlando location of Thrifty Car Rental through their website for March 26th. However, upon my arrival to collect the car, they informed me that they did not have any economy models in stock and strongly recommended an electric car as an alter...
Dear Sir, I rented a car from Thrifty.com car rental company through Trip.com with the reservation number of 1638312966907488 for five days, with pick-up in San Diego, between August 5th and 10th. I paid Trip.com $247 in advance. When I arrived in San Diego, they told me they did not have the simila...
I rented a car from Thrifty Car Rental on March 18, 2024, and paid the rental fee using my credit card. I returned the car to the company without any damage, yet my deposit was never refunded. I haven’t received any explanation for the delay or the missing refund. This situation is incredibly frustr...
I booked a 23-day car rental through Carjet and paid a €288 deposit using my debit card. However, when I arrived at the airport to collect the car, I was told that only credit cards were accepted, and the vehicle was not handed over. This requirement was not clearly stated during the booking proces...
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