Dear Sir, I rented a car from Thrifty.com car rental company through Trip.com with the reservation number of 1638312966907488 for five days, with pick-up in San Diego, between August 5th and 10th. I paid Trip.com $247 in advance. When I arrived in San Diego, they told me they did not have the similar car I rented, that they would replace me with a higher versioned model, and that they would cover the difference on paid price. After all they billed me $292 for this. In addition to the difference and taxes, the invoice included the initial charge. So, I was charged twice. My credit card was charged totally $539, $247 by Trip.com and $292 by Thrifty.com. I opened case on Trip.com customer service. I had extensive evidence, and I presented it all individually. I requested a refund. Despite this, they took no action and simply ignored me making two payments. Trip.com's attitude towards customers was extremely unpleasant. I demand my rights. I want my money back. Best Regards Sinan Y*** Y***
I booked a reservation for a budget-friendly car from the Orlando location of Thrifty Car Rental through their website for March 26th. However, upon my arrival to collect the car, they informed me that they did not have any economy models in stock and strongly recommended an electric car as an alter...
I rented a car from Thrifty Car Rental on March 18, 2024, and paid the rental fee using my credit card. I returned the car to the company without any damage, yet my deposit was never refunded. I haven’t received any explanation for the delay or the missing refund. This situation is incredibly frustr...
On 18.08.2025, I made a hotel reservation through Trivago, booked via Trip.com, and paid a total of 39.405₺ with my bank card. My reservation number is 16383144601**. On the same day, I canceled the booking. After contacting Trip.com, I was informed on 19.08.2025 that the refund request had been fo...
I made a hotel reservation through Trip.com, paying ₺17,416 in total. After canceling the booking, I received only ₺17,050 back as a refund—already ₺366 short for no clear reason. But that wasn’t the end of it. Shortly after, I noticed that another charge of ₺18,160 was withdrawn from my account. W...
On October 16, 2025, I rented a Renault Clio through eDreams from Sixt at Diyarbakır Airport. My reservation number is TR870717717690. I paid a total of ₺26,500 by credit card. However, the vehicle was not delivered to me due to a name mismatch on the card. I also never received any invoice, email, ...
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