Trip.com Double Charged Me With Thrifty for My San Diego Car Rental

Trip.com Double Charged Me With Thrifty for My San Diego Car Rental
profile
August 16, 2025 5:13 pm
49

Dear Sir, I rented a car from Thrifty.com car rental company through Trip.com with the reservation number of 1638312966907488 for five days, with pick-up in San Diego, between August 5th and 10th. I paid Trip.com $247 in advance. When I arrived in San Diego, they told me they did not have the similar car I rented, that they would replace me with a higher versioned model, and that they would cover the difference on paid price. After all they billed me $292 for this. In addition to the difference and taxes, the invoice included the initial charge. So, I was charged twice. My credit card was charged totally $539, $247 by Trip.com and $292 by Thrifty.com. I opened case on Trip.com customer service. I had extensive evidence, and I presented it all individually. I requested a refund. Despite this, they took no action and simply ignored me making two payments. Trip.com's attitude towards customers was extremely unpleasant. I demand my rights. I want my money back. Best Regards Sinan Y*** Y***

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

Thrifty Car Rental Orlando Booking Mishap Leads To Unfair Charges

profile
March 30, 2024 8:57 am
39

Trip.com Not Refunding 39.405₺ After Canceled Trivago Hotel Booking

profile
Songül
August 28, 2025 11:20 pm
71

I Got Overcharged and Partially Refunded for My Trip.com Hotel Booking

profile
Savaş
May 05, 2025 4:20 pm
45
Report a Similar Issue